HealthCare Transformation, LLC (HCT Consulting) was started to help hospitals with sustainable performance improvement. The mission of the company is to help hospitals help themselves in improving their bottom-line performance through the implementation of the Company’s unique “Hospital Transformation™”. This model has proven to be enormously powerful, especially in the areas of quality(EBM, JCAHO, NQF Metrics), service (HCAHPS, Physician and Employee Satisfaction), and operational performance improvement, and has yielded results far beyond what the clients had hoped for. The company, recognizing that more and more hospitals today are facing the triple challenges of increasing public scrutiny, a more highly-informed and demanding consumer, and growing competitive pressures, has created a wide array of tools and modules specializing in the areas of quality of care, service satisfaction, and operational efficiency. HealthCare Transformation, LLC was created with the mission of helping hospitals help themselves to improve their bottom-line performance through the implementation of the Company’s unique “Hospital Transformation™”.